Payments And Shipments
Purchases made on RICAMBISPORT are governed from the Italian law on distance selling (Legislative Decree n. 185 of 22/05/1999). All prices of the goods listed on the site are subjet to IVA/VAT for private customers (both italians and foreign) and italian companies while IVA/VAT will be removed from prices at final step of purchase for foreign companies as provided by art.8 (non-UE exports) and art.41 DL 331/93 (sales with CEE countries).
All products displayed on site are available for immediate delivery, unless explicit instructions. It can happen that some article can be exceptionally disappeared.
In these cases, our commercial staff will warn you via e-mail of the problem occurred and you can decide if the article not available will be sent in a later time or removed from the order or sent in one shipment, with the order to complete.
Of course the amount of items not available will be automatically deducted from the total of registered order.
Then we specify that, where there was a delay in obtaining or in the shipment of a selected product or was exhausted, there will be no obligation for compensation aside of RICAMBISPORT towards the purchaser.
The contract of sale is confirmed from the buyer at the time of concluding the purchase process on the web. Anything not specified is disciplined from the Legislative Decree n. 185 of 22/05/1999 which regulates the field of distance contracts, carried out outside the commercial premises.
PAYMENTS
You can choose from one of the following methods of payment:
1) CREDIT CARD (Visa or Mastercard)
Pay easily and instantly with your credit card. Using credit cards is simple and immediate: at the end of the procedure of purchase is sufficient to indicate the number and card expiration date to complete the order.
Immediately you will receive an e-mail confirmation (which is why we recommend that you check the correct e-mail address) with the summary of your order, your billing and shipping information. A second e-mail will confirm the registration and shipment of the product (by express courier), and
only at that time will be charged to your credit card and only for items actually shipped. Where an order contains items that have proved nowhere to be found, the amount of these products will be automatically deducted from the amount indicated at the time of the order registration. The missed reception of e-mail is not binding on order fulfilment.
Warning! It is advised to print (or save on file) a receipt that will display a completed order for future references.
We accept all the circuit cards Visa, Mastercard, American Express, Diners Club International, JCB, and Aura. It also accepted the PostePay card, being of the Visa Electron circuit.
To make credit card transactions in complete safety, the management of payments has been entrusted to Sella Bank, a leading operator for on line transactions in e-commerce as only uses secure servers with data encryption SSL (Secure Socked Layer) to 128 bits. The
presence of a padlock on the status bar of your browser, before entering data of your credit card, it will guarantee you the security of the transaction.
The management of payments has been entrusted to Sella Bank, a leading operator for on line transactions in e-commerce.
RICAMBISPORT using GestPay, the system of Sella Bank for the payments on Internet with credit card. The information entered in relation to the data of your credit card will be sent to Sella Bank (Help-desk e-commerce Tel. +39 015 2434640) through a secure server that uses the protocol SSL3 to 128 bits, the standard of higher security when sending sensitive information via Internet.
Therefore, data on the credit card are processed exclusively from Sella Bank for the necessary controls to authorize the payment on line. The dealer, therefore, will not have access to the relevant data on credit cards, but will manage only the data of the buyer (name, surname, address...) necessary to despatch the goods at its home.
Payment by Credit Card NOT INCLUDE ANY ADDITIONAL COST.
2) CASH ON DELIVER
It is valid only for the Italian country and conveniently pay the merchandise on delivery directly to the courier, by cash.
For every order carried out with modality of payment with cash on delivery, independently of the amount, will apply a cost of fixed charge of € 8,00.
3) BANK TRANSFER
It is the most secure way of payment in absolute sense.
You will find all the necessary information to make the transfer before to complete a purchase.
On average a bank transfer is received on our checking account within 36/48 hours from the given order to your bank.
Your purchase will be sent immediately after the real credit of the amount on our checking account.
Bank account :
Banca Sella
RICAMBISPORT
IBAN: IT23J0326823300052422955020
SWIFT/BIC: SELBIT2BXXX
The IBAN code (International Bank Account Number) is the international coordinate bank that allows to identify, unambiguously, the checking account of the beneficiary.
SHIPMENTS
The shipping will be automatically calculated according to these variables :
- Product weight
- Volume of the product
- Country of destination (Italy, Europe, rest of the World)
Note: the choice of paying with cash on delivery (only for
Italy shipping) will apply always a cost of fixed charge of € 8,00.
All orders made regularly from Monday to Friday before 11:30 a.m. will be shipped the same day.
The orders carried out after this time will not guarantee same day delivery, what will happen so the next day not holiday.
TIMES OF DELIVERY
Transport is provided by GLS ITALY which guarantees delivery within 24/48 hours in all of Italy (islands included), 48/96 hours in the rest of Europe and 48/120 hours in the rest of the world.
RICAMBISPORT is not responsible for any delays due to the express courier in the delivery of products, so any errors will not give to the purchaser no right to demand damages.
In case you do not receive the goods within the time specified, please contact us via e-mail to
info@ricambisport.it signalling us the problem with the reference of the order, we will activate ourselves as soon as possible to resolve it.
SHIPPING GOODS
Check the goods when delivered.
Upon delivery of the material by the carrier, check that:
* The number of packages delivered corresponds to that shown in the accompanying document;
* The identity and quality of products, if indicated on the packaging, is as indicated on the invoice;
* The packaging is not damaged or wet or otherwise altered;
* The invoice or bubble, contained in an envelope applied outside of packages, or delivered by courier, be retained;
* The mismatch in the number of packages or particulars, such as the loss or damage must be immediately reported to the carrier;
RIGHT OF WITHDRAWAL
Is possible to exercise the right of withdrawal (to the senses of the Legislative Decree n. 185 of 22/05/1999) informing RICAMBISPORT the intention of not to retain one or more items purchased only if defective, requiring repayment or eventual commodity exchange.
The communication of withdrawal must be made in writing only via e-mail no later than 7 days from the receiving of the goods, and must be followed from a registered letter within 2 days from the first communication.
To be able to enjoy the right of withdrawal send the package back within 10 days of receipt of goods to the place of RICAMBISPORT (the shipment will be charged to you as required by law) .
IMPORTANT:
the product must be returned in the same condition as it was received, therefore complete of any packaging, seals, labels, accessories included.
It is not possible to exercise the right of withdrawal if the product does not preserve the original characteristics possessed at the time of the reception